Privacy Policy

CharzNeT values your privacy in your personal information and the Content that you store in our Service. This Privacy Policy explains what information CharzNeT collects about you and why, what we may do with that information, and how we handle your Content. This privacy statement applies to the data collected by CharzNeT through our website, CharzNeT services, and associated software (the 'Services').

Collecting Customers Information

Information that is provided by customers such as contact information and any content uploaded to our servers by customers ('Business Information') is considered confidential to the subscribing user. We will not view Business Information except as necessary to appropriately support the service. We will use Business Information for the purpose of service capacity planning; anticipating, diagnosing, supporting, or resolving any problems that might limit or disrupt the Services; and improving the quality of the Services. Any Business Information collected during the meeting is also used to facilitate debugging during development or to debug customer escalations that are being reproduced in real-time.

Collecting Investor’s and Consumer’s Personal Information

We will ask you when we need information that personally identifies you or allows us to contact you. The personal information we collect may include your name, postal address, email address, telephone number, company name, job title, and information about your EV. We also collect additional information from customers about the nature of your usage of our service, including the number of sessions, duration and frequency of sessions, and total number of sessions.

We collect the geographic area where you use your computer and mobile devices (as indicated by an IP address or similar identifier), and the language you select when interacting with the CharzNeT service. It also helps us improve our understanding of how our users use the Service. We may collect certain information about your visit, the date and time you access the Website; the pages that you access while at the Website and the Internet address of the Website from which you linked directly to our site. This information is used to help improve the Services, analyze trends, and administer the Services.

Use of Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized.

In support of these uses, CharzNeT may use personal information to provide you with more effective customer service, to improve the Site and any related CharzNeT products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests.

We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other CharzNeT products and services, but we will not share information with our partners or third-party companies.

CharzNeT may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to : (a) conform to the edicts of the law or comply with legal process served on CharzNeT or the site; (b) protect and defend the rights of property of CharzNeT, or (c) act in urgent circumstances to protect the personal safety of CharzNeT employees, users of CharzNeT products or services, or members of the public.

Personal information collected by CharzNeT may be stored and processed in India or any other country in which CharzNeT or its affiliates, subsidiaries, or agents maintain facilities, and by using this site, you consent to any such transfer or information outside of your country.

Control of Your Personal Information

Except as otherwise described in this statement, personal information you provide related to the Services will not be shared outside of CharzNeT and its controlled subsidiaries and affiliates without your permission.

With regard to personal information that is collected at registration from our users (e.g. name, email address), we present the option not to receive communications regarding the Services. Customers who no longer wish to receive communications may opt-out or unsubscribe from receiving these communications. Each communication will have a way to unsubscribe from that list. If you encounter any difficulty please email us at support@CharzNeT.com.

Access to Personal Information

If your personally identifiable information changes, we will provide a way to correct or update your personal data. Customers can log in and click on the Account Settings or Organization Info link to modify personal information.

Social networking sites like LinkedIn, Facebook or Twitter that you have opted to link to your CharzNeT online account through the Site.

Security of Your Personal Information

CharzNeT is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. Data is encrypted and stored via industry-standard Secured Sockets Layer (SSL). We store the personal information you provide on RackSpace (www.rackspace.com) cloud servers with limited access that are located in controlled facilities.

We do not disclose your private, online communications. However, what you publish to your CharzNeT service is available to those whom you authorize to see the information. In the event that you elect not to use any of the service’s security access controls, the content that you publish is available to those in the general public who are aware of the URL address for your EV-related data.

Use of Cookies

We use cookies on this site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the website, the information you previously provided can be retrieved, so you can easily use the site's features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to use interactive features of this or other websites that depend on cookies.

Terminating CharzNeT Service

Customers and investors can delete Content you have posted at any time and can stop using CharzNeT at any time. If you delete information, it will no longer be accessible to you or others who may access the Service. If you cancel your account, the Content in your account will not be deleted unless you purposely delete that information.

Terms of Service Violations

If CharzNeT closes your account due to a Terms of Service violation, then you may contact CharzNeT to request deletion of your data, and CharzNeT will evaluate such requests on a case-by-case basis, pursuant to our legal obligations.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should contact CharzNeT by e-mail at info@charznet.com or call us at 7575972222.

Changes to the Privacy Statement

We may occasionally update this privacy statement. When we do, we will revise the 'last updated date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our website or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Services constitutes your agreement to this privacy statement and any updates.

Contact Information

CharzNeT (Volty charzing Network Private Limited)welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us by e-mail at info@charznet.com or postal mail at the address (Level 3, Spacion Towers, next to The Westin Hotel Road, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana 500081) provided, and we will use commercially reasonable efforts to promptly determine and remedy the problem.